Windsor Woods is named after the road Mary Bruce grew up on in Baltimore — a street where neighbors knew each other and nobody's door stayed closed for long. Twelve years ago she set out to build that street again, for adults who are too often offered a bed instead of a life.
Dignified care. Absolute reliability. Those four words are on our logo because they're the standard we ask families and case managers to hold us to.
Every support we provide traces back to the Person-Centered Plan — the individual's goals, not a program template.
We hire slowly, train continuously, and keep ratios low, because in this work the relationship is the product.
If we're not the right fit, we say so on the first call. Placements that start with the truth are the ones that last.
Mary opens the first Windsor Woods home in Owings Mills with three residents and a kitchen table big enough for everyone.
Families kept asking for help before residential was needed — so we built the in-home services to meet them earlier.
Reisterstown and Randallstown. Same model: four bedrooms, real neighborhoods, staff who stay.
Our day program opens, organized around interests and real volunteer placements — not busywork.
Mary still takes intake calls. Some things shouldn't scale.
Leadership you can actually reach. Every name here answers their own phone.
Founded Windsor Woods in 2014. Twelve years on, she still leads intake conversations and knows every resident by name.
Oversees the three homes and the day program — staffing, training, and the standard of care in every house.
Writes and reviews every behavior plan, and trains the staff who carry them out day to day.
The story is better in person. Tour a home, meet the team, stay for a meal.
